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FAQ
ABOUT FEATURES
Note that not all features are available for all plans. Please refer to our hosting plans page for a complete list.
Anonymous FTP
Anonymous FTP allows visitors to access your Web site to upload or download files without a unique id and password. With controllable anonymous FTP, anonymous access can be limited to specific files and directories.
Autoresponders
Autoresponders reply to incoming e-mail automatically. An autoresponder could be used to send a standard text file to persons addressing info@yourname.com, for example. If you've ever received a response to an e-mail which says that the recipient is away from the office, you've probably received a message from an autoresponder.
CGI script support
ConnectPros.com clients can have access to a personal cgi-local directory (on Professional plans and higher) in which you can place your own custom CGI scripts. CGI scripts are often used to accomplish tasks which are not supported by basic HTML, such as a "hit" counter or guest book. This directory can be used to set up scripts that you write or find elsewhere on the Web. We also offer several pre-written scripts, available free for your use. These include a hit counter, guest book, mail form, shopping cart, discussion forum, and more.
Control Panel
All ConnectPros.com clients have access to a Web-based Control Panel which allows you to easily set mail forwarding options, enable/disable anonymous FTP access, view your statistics, change your account password, and more. It also allows access to other features such as an HTML Form Generator, a Web-based HTML editor, and a Perl script checker for checking your own CGI scripts.
CyberCash
CyberCash enables you to securely process credit card transactions 24 hours a day, seven days a week. CyberCash works with all the popular browsers, as well as the majority of Internet hardware, software, servers, communication protocols, and Web store applications.
Data Transfer
Data transfer includes any outward bound traffic from a Web site, with the exception of e-mail. For example, each time a Web page, image, MIDI file, QuickTime video, or other type of file is served from your Web site, data transfer is generated. Each of our plans includes a generous amount of free data transfer which in most cases is more than enough for most sites. If your account has data transfer beyond the free transfer threshold, there will be a small charge, or you can upgrade your hosting account to the next level, or visit ServerPros.com for even more great hosting options.
Disk Storage Space
Disk storage space is the amount of room on the server's hard drive specifically allocated to your account. This space is used to store all the files that make up your Web site. Each of our plans includes a specified allotment of disk storage space, but additional space can be purchased for any account in 5MB blocks at a cost of $1/MB per month.
Domain Name Registration
ConnectPros.com offers virtual domain Web hosting accounts. This means you can have your own Web address or "domain name" (www.yourname.com). We can handle domain name registration or transfers (.com, .net, .org, etc.) on your behalf. Domain registration fees include a $25.00 setup and $10.00/year for 1-10 years.
You can also have additional domain names point to your account for a small additional monthly fee.
Excite
Excite gives your Web site the same advanced search capabilities used by the Excite service, allowing visitors to search your Web site using keywords or concepts.
FTP Access
You will have unlimited access to your account via FTP 24-hours a day to set up and maintain your Web site. You can work on
HTML documents, graphics, and scripts locally and then upload files to your Web site when ready. An FTP tutorial and client software is available here.
FrontPage
We can install Microsoft FrontPage extensions for your account. This allows you to use the easy-to-use Microsoft FrontPage program to create and maintain your Web site. You may request that FrontPage extensions be installed within your Web site when placing an order for domain Web hosting services or contact our support department directly. Microsoft provides direct support for all FrontPage users.
Mail Forwarding
Once your domain name is active, you can receive all e-mail addressed to your domain such as webmaster@yourname.com, sales@yourname.com, and so forth. By default, all e-mail addressed to your domain will forward to the e-mail address you provided when you placed your order. For convenience, specific mail forwarding options are available if you need specific addresses each to be forwarded to different addresses. For example, e-mail addressed to webmaster@yourname.com could forward to an account at AOL, but sales@yourname.com could forward to your e-mail account at another access provider, and so forth.
MySQL Database Server
MySQL is an open source relational database management system (RDBMS) that uses Structured Query Language (SQL), the most popular language for adding, accessing, and processing data in a database. MySQL is noted mainly for its speed, reliability, and flexibility.
POP Accounts
In addition to e-mail forwarding, clients have the option to retrieve e-mail directly from POP3 mailboxes on our mail server
using your own e-mail program. POP accounts can be assigned unique id's and passwords to ensure privacy. You can also purchase additional POPs if needed.
RealAudio® and RealVideo®
Real Networks' RealAudio and RealVideo system is a client-server based streaming media delivery system for the Internet. Providers of news, entertainment, sports, and business content can create and deliver audio and video-based streaming multimedia content through the Internet to audiences worldwide. We not only provide the server extensions but also include step by step instructions to include RealAudio and RealVideo in your Web pages.
Shopping Cart
A Shopping Cart program allows you to implement your own on-line storefront. The shopping cart keeps track of what visitors have ordered and allows them to add or remove items from a 'virtual shopping cart'. When a visitor decides to check-out, the order information including the buyer's name, address and billing instruction is e-mailed to the site Webmaster and a receipt is sent to the shopper. Some of our plans include a pre-written Shopping Cart script that you can customize for your use. For those of you who may be interested in a more comprehensive on-line commerce solution, you'll want to check out the custom programming services that we offer at DynamicPros.com.
SSL Secure Server
SSL (Secure Sockets Layer) allows clients to collect data such as credit card information in a secure environment. Information submitted via a secure form is sent to the server in an encrypted mode. Users may choose to research methods such as encrypted email (PGP), CyberCash, or other solutions for retrieving such information from their Web sites.
Statistics
We use Analog to track your Web usage statistics such as what domains are accessing your Web site, how many "hits" you are getting, how much data is being transferred and more. In addition, we give you direct access to your raw log files so you can analyze your statistics with other more full-featured programs.
TrueSpeech®
TrueSpeech is a high quality speech compression software which compresses speech down to as much as 1/40th its original size. Since regular speech files are normally large, compression using TrueSpeech enables them to be transferred faster and more easily. Support for TrueSpeech real-time audio is available for use in your Web pages.
Volano Chat
Volano Chat is a real-time, live chat interface you can quickly and easily add to your Web site. It is written in JAVA so it is compatible with the vast majority of Web browsers without the need for any plug-ins.
Again, please note that not all features are available for all plans. Please refer to our hosting plans page for a complete list.
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